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FAQ

Common questions

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How much does Salyntra cost?

Two flat plans billed per branch, with unlimited staff on both: Core at $10 a month and Pro at $15. Nigerian salons pay ₦10,000 and ₦15,000. Networks of four branches or more move to Enterprise, which is priced by contract. Annual billing gives you two months free, and every plan starts with a 30-day trial with no card.

Can I switch from another salon software?

Yes. CSV import brings across your clients, appointments, products, sales and expenses, and any import can be rolled back within 24 hours. If you would rather we did it, white-glove migration moves your data across for you.

Can my clients pay online?

Yes. Connect your bank account and clients can pay a deposit or the full price by card when they book. The money settles straight to your bank. It never sits in a Salyntra balance, and Salyntra takes 0% of it. Bank transfers with a screenshot, cash and pay-on-arrival work too.

Is my salon and client data secure?

Every connection is encrypted, passwords are stored hashed, and owners and managers sign in with two-step verification. Role-based access keeps owners, managers, stylists and clients in their own lanes, card details never enter Salyntra, and you can export all of your data at any time.

Can I chat with my clients in Salyntra?

Yes. Live chat is built in on every plan: message your team one to one, and message the clients you have looked after. Clients reply from their portal in any browser and get an email when you write. Pro adds a Team channel for the whole salon, photos in chat and message search.

Do my clients need to install anything?

No. Clients book through your salon's public link in any browser, on any device. The full platform is web-based and mobile-friendly, and your team can see their bookings in Google or Apple Calendar on their phones.

What kind of support do you offer?

Email support on every plan, and dedicated support with a response commitment on Enterprise. Every page in the app also has a Report button that sends an issue straight to our team.