Reports that answer the questions owners actually ask

What reports are there?

These, all built in, all filtered by a date range you choose:

• Revenue, and a money report covering what came in against what went out.
• Payment methods, so you can see how much of your take is bank transfer against cash.
• Staff performance across the team, and a detail view per stylist.
• Personal income, which a stylist can open for themselves.
• Discounts — what you gave away, and on what.
• Loyalty — what the programme is costing and what it is earning you.
• Customer retention: who is returning, and who has quietly stopped.
• Inventory velocity and inventory health.
• Booking sources — online widget against walk-in against phone.

Can my stylists see the salon’s numbers?

No, and this is enforced at the route rather than by hiding a menu item.

A stylist can open their own personal income and their own performance detail. Revenue, the money report, discounts, loyalty cost, retention and stock are owner and manager only. Somebody who guesses the URL gets a refusal, not a page.

Why does the timezone matter so much?

Because a salon’s day is a real thing and a server’s day is a fiction. A 7pm Friday appointment in Lagos falls on Saturday in UTC, so a report built naively puts Friday’s last three clients into the wrong week — and the error is invisible, because the totals still add up.

Salyntra reads and writes booking and reporting dates against the salon’s own timezone throughout. It is the sort of thing nobody asks about in a demo and everybody notices in a month-end.

What does the retention report actually tell me?

Which clients are coming back and which have lapsed — the number that decides whether a salon grows, and the one that is hardest to feel from behind the desk. A busy week and a shrinking client base look identical day to day.